Event Procedure (Official Dress REQUIRED) 1. Written Exam - From Past Five Years National Tests (2013-2017) 2. Pre-Call Team Activity - Students will be given a scenario to prepare a presentation for their company that will target two potential customers. During this activity the team should be prepared to answer questions relating to:(Students will have 15 minutes to prepare and 15 minutes to answer the questions.)
1. Building Rapport.
2. Common Interest with customer.
3. Customer Needs and Wants.
4. Listening skills to determine Needs and wants.
5. How they will relate the products to the customers needs and wants. 6. Potential Objections. 7. Customer Concerns.
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